Terms & Conditions

Welcome to Mistique Jewels. By using our website or placing an order, you agree to the following terms:

1. Products

We make every effort to display accurate product images, descriptions, colours, and specifications. Minor variations may occur due to lighting, photography, or screen settings.

2. Orders

Once an order is placed, you will receive an order confirmation. We reserve the right to cancel an order due to product availability, incorrect pricing, suspicious activity, or other unforeseen circumstances.

3. Pricing & Payments

All prices displayed on our website are subject to change without prior notice. We accept the payment methods displayed at checkout.

4. Shipping

Orders are generally delivered within 3–4 business days after dispatch. Delivery times may vary due to courier delays, weather, holidays, or incorrect address information.

5. Returns & Refunds

We do not accept returns or refunds simply because a customer dislikes the product, changes their mind, or does not like the design, colour, or appearance.

Returns/replacements are considered only for damaged, defective, incorrect, or missing products, subject to our Returns & Refunds Policy.

6. Jewellery Care

Our jewellery is designed to be anti-tarnish, but proper care is required. Exposure to water, perfume, sweat, chemicals, or cosmetics may affect the jewellery and is not covered under our return policy.

7. Website Content

All logos, photographs, designs, text, graphics, and other content on the website belong to or are licensed to Mistique Jewels and may not be copied or used without permission.

8. Changes to Terms

Mistique Jewels reserves the right to update these Terms & Conditions at any time. Any changes will be posted on this page.

9. Contact Us

Mistique Jewels
📧 hello.mistiquejewels@gmail.com
📱 

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.