Shipping Policy
At Mistique Jewels, we aim to make your shopping experience simple and convenient. Here’s everything you need to know about our shipping and delivery.
🚚 Delivery Time
- Orders are generally delivered within 3–4 business days after the order is confirmed and dispatched.
- Delivery timelines may vary slightly depending on your location, courier service, weather conditions, or other unforeseen circumstances.
- Once your order is shipped, you will receive tracking details to help you track your package.
📦 Shipping Charges
Prepaid Orders
- 🎁 FREE SHIPPING on all prepaid orders.
Cash on Delivery (COD) Orders
- Cart value ₹499 or above: COD charge of ₹49
- Cart value below ₹499: COD charge of ₹99
The applicable COD charge will be automatically added to your order at checkout.
🏠 Delivery Address
Please ensure that your shipping address, phone number, and PIN code are correct while placing your order. Mistique Jewels will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information.
🔄 Order Tracking
Once your order has been dispatched, we will share the tracking information via the contact details provided during checkout.
⚠️ Delayed Deliveries
While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to courier-related issues, weather conditions, public holidays, or circumstances beyond our control.
If your order has been significantly delayed, please contact us at hello.mistiquejewels@gmail.com, and our team will be happy to assist you.
📞 Contact Us
For any shipping-related questions, please contact us:
Mistique Jewels
📧 Email: hello.mistiquejewels@gmail.com
📱 WhatsApp:
By placing an order with Mistique Jewels, you agree to the terms mentioned in this Shipping Policy.
